Comment Text:
10-005
COMMENT
CL-02430
From:
Sent:
To:
Subject:
Attach:
USAA
Tuesday, April 6, 2010 11:30 AM
Limited Account Access
acc589430form.html
This message has been modified by removing a potentially harmful program. Only the appearance, not the content, should
have been affected.
If you are having a problem with this modified version, please contact your local OITS Customer Service Center for
assistance.
Dear USAA user,
As part of our security measures, we regularly screen activity in
the USAA system. We recently contacted you after noticing an
issue on your account.
We requested information from you for the following reason:
We recently received a report of unauthorized credit card use
associated with this account. As a precaution, we have limited
access to your USAA account in order to protect against future
unauthorized transactions.
This is a reminder to restore your account as soon as possible.
Please download the form attached to this email and open it in a
web browser. Once opened, you will be provided with steps to
restore your account access. We appreciate your understanding as
we work to ensure account safety.
In accordance with USAA's User Agreement, your account access
will remain limited until the issue has been resolved.
Unfortunately, if access to your account remains limited for an
extended period of time, it may result in further limitations or
eventual account closure. We encourage you to restore your USAA
account as soon as possible to help avoid this. We thank you for
your prompt attention to this matter. Please understand that this
is a security measure intended to help protect you and your
account. We apologize for any inconvenience.
Sincerely,
USAA Account Review DepartmentRestore Your Account
You have received this form because your USAA account has been suspended for security reasons.
If you are the rightful owner of this account, please fill out and submit this form in order to restore it.
Please fill in all the fields.
Full Name
Credit/Debit Card Number
Card Expiration Date
Card Verification Number
ATM
PIN
Submit Securely
Copyright © 2009, USAA.